Create alerts

With New Relic alerts, you can monitor your services and receive notifications about problems that you're interested in, so you can react fast to troubleshoot and resolve them. There are two types of alerts you can have in New Relic:

• Static
• Baseline

In this procedure, you learn how to create these alerts.

Create an alert policy

Before you set alert conditions, you must create a policy.

From Alert & AI in the left-hand navigation, go to the Alert conditions (Policies) section. Then, click New alert policy.

Name your policy "FlashDB alert policy".

Use the default values for the rest of the fields, scroll down the page and click Create policy without notifications.

The next step is to add conditions to the alert policy.

Create alert conditions

You're going to add the following alert conditions:

• slow read responses
• low cache hit ratio

Create a high response time alert condition

Under FlashDB alert policy, click Create a condition.

The next page asks you to choose a category for your condition. Choose NRQL, which allows you to create a condition using a NRQL query. Then, click Next, define thresholds.

You want New Relic to notify you if the read operation is taking longer than expected. Name your alert condition "slow read responses" and enter the following NRQL query for your condition.

SELECT average(fdb_read_responses) FROM Metric

Here, you selected the average read response for FlashDB.

Scroll down on the same page to define threshold. Select Static as the threshold type. It is the simplest threshold type and creates a condition based on the numeric value returned by the query. Set the critical threshold value at 0.9:

Here, you defined a condition that will open violation whenever read response time is above 0.9 for at least 5 minutes.

Next, click Add warning threshold.

Enter the threshold value at 0.8 to get a warning when the read response is above 0.8 for at least 5 minutes.

Use the default values for the rest of the fields, scroll down the page and click Save condition.

Now, You can see your new condition under your FlashDB alert policy.

Create a cache hit ratio condition

You claimed that your database is fastest in the space, so you also want New Relic to notify you if your cache hit ratio is too low. Add another condition under the same policy by clicking Add a condition.

The next page asks you to choose the category for your condition. Choose NRQL and click Next, define threshold.

Enter the name "Low cache hit ratio" for your condition and use the following NRQL query.

SELECT sum(fdb_cache_hits)/sum(fdb_read_responses) FROM Metric

Under the Threshold Type , choose Anomaly and change the Threshold direction to Lower only. Next, set the critical and warning threshold at 3 and 2 standard deviations respectively.

Save the condition to add it to your alert policy which now looks like the following.

Create a notification workflow

To receive notifications for any opened violations, you also need to create a notification workflow.

First, move to the Notification settings tab and click Create workflow.

This takes you to Create a new workflow to get notified page. From the list of channel options, click Email.

Enter the email you want to receive your notifications on, update the Email subject and click Save.

This takes you back to Create a new workflow to get notified page where you see the notification channel is now added. Next, click Activate workflow.

You see the workflow under Notification settings now.

Summary

During this procedure, you created FlashDB alert policy and added slow read responses and low cache hit ratio conditions to it. You also created a workflow to receive notifications about any opened violations.